DATA SHEET
1
• Fifth-generation IP telephony
system with proven high-fidelity
audio and system reliability
• Secure, converged solution
eliminates cost and administrative
overhead of separate voice and
data networks
• IP phone portfolio meets a
range of performance and
budget requirements
• Redundancy options include disk
mirroring, dual power supplies
and dual ethernet uplinks
• Advanced built-in applications
include automated attendant,
voice mail, automatic call
distribution, and graphical
call detail recording
• Easily integrated, productivity-
enhancing application options
include IP Messaging, eXchange
Call Center, ExecutiveAssistant,
and Education Module
3Com® NBX® V5000 IP Telephony Solution R5.0
Key Benefits
Increased Productivity
With the 3Com® NBX® V5000 IP Telephony
Solution, small to medium size organizations
can increase efficiency, enhance collabora-
tion and improve customer interactions.
Advanced applications and intuitive,
browser-based management can optimize
services and minimize the need for addi-
tional personnel.
The NBX platform offers built-in, produc-
tivity enhancing tools such as voice mail,
automatic call distribution (ACD), computer
telephony integration (CTI) via TAPI,
visual voicemail/e-mail clients (IMAP4),
desktop administration, and call detail
reporting (CDR) applications.
R5.0 enhancements include:
• Four new IP phones
• Built-in ACD
• Forced and verified account codes
• Personal operator service
• Silent monitor/whisper/barge-in
functionality
Easy Deployment
Standards-based design, including support
for switched IEEE 802.3af Power over
Ethernet (PoE), facilitates seamless integra-
tion with existing network infrastructure
and provides the investment assurance of
cost-effective system evolution. Open
Applications Protocol Interface (API)
architecture provides access to best-in-
class third-party applications.
Practical Scalability
Organizations can boost capacity and
enhance applications via software upgrades,
without the need for expensive hardware
acquisitions. Cost-saving incremental
licensing provides scalability up to 1,500
devices (lines/stations; maximum 720
PSTN lines) and up to 48 NBX IP Virtual Tie
Lines (VTLs).
Reduced Operation Costs
A single voice and data network gives
organizations the advantages of a
converged infrastructure. Streamlined
deployment and management optimize
existing IT resources. Easy moves-adds-
changes can significantly lower total cost
of ownership.
Reduced Communications Costs
VoIP telephony enables dramatic cost
reduction of long distance calling
expenses—unified multisite dialing plans
and hop-on/hop-off toll-bypass across
wide area networks (WANs) can deliver
immediate savings. Multisite message
exchange options between 3Com and
third-party Voice Profile for Internet Mail
(VPIM)-compliant voicemail systems
offer multisite organizations the economy
of interoperable systems.
Budget-Matching IP Phone Choices
IP phones with robust feature-sets let
organizations optimize their investments
in communications infrastructure. Choices
include 10/100/1000 Mbps Ethernet/IP
phones, softphones, and receptionist
consoles that support SIP or NBX call
control and PoE for deployment flexibility.
Broad Range of Advanced Applications
For improving business activities, 3Com
NBX systems support numerous standards-
based applications, including advanced ACD
capabilities with 3Com eXchange Call Center
software, enhanced desktop productivity
with 3Com ExecutiveAssistant call recording
and find me/follow me services, and reuse
of Nortel handsets with the 3Com Legacy
Link solution. Additionally, the 3Com Voice
Solution Providers Program delivers third-
party offerings tested for compatibility
and integration with 3Com voice solutions.
3 C O M I S C H A N G I N G T H E WAY B U S I N E S S S P E A K S
